“Manners are the key to a heart,” and this is something I am rather passionate about and try to practice. Thanking people and expressing gratitude has never been easier but sadly it seems to be a dying art at many levels of our society. We sold our house two years ago and the estate agent scooped a sizeable fee in record breaking time……we sold the house on its first day on the market and an agent wasn’t even present for the viewings…..but not a word of thanks. We recently entertained a professional chap in our home; we provided lavish hospitality while we discussed business. He is likely to benefit financially from our meeting…….absolutely no thanks!
But on the other hand how it warms the heart to receive a carefully chosen card through the letter box thanking us for our warmth and hospitality after a shared lunch, or an email out of the blue to thank me for creating a CD which has become an emotional lift in a dark time, or a telephone call to express gratitude after sorting out a job that this person just couldn’t do.
The world of email has really changed things and once where we might of thought it was rude to receive an email as follow up thanks now it seems we are not even likely to get one, and with the advent of texting it couldn’t be easier but they seem to be absent from the inbox too. I think the negative experiences make those precious handwritten cards all the more joyful, and in our time-poor society it brings a smile when a thoughtfully crafted text or message pops up on your screen.
Mostly we are lucky with our circle of family and friends but sometime we are disappointed. In these moments you can see why a person’s kindness can be eroded, possibly leaving them feeling depleted and less willing to give. It’s a dangerous dance of expectation v just plain good manners, and why is it I’m left feeling guilty for expecting a thank you? Manners really do make the world go round and show people they are valued and that you did notice the effort that was so lovingly given.
Spreading thanks and gratitude is incredibly self-fulfilling and we all need to constantly work on this social grace as we have never been so connected and yet so disconnected. Personally I try to thank people as near to the event as possible so I don’t forget, but equally if I do I will make amends and send belated gratitude. Whatever your method it is important to reach out and reflect back a little of that warmth, goodwill or even business that you were so lucky to receive – and say “Thank you.”
Check Out: Some creative thank you inspiration.